For some reason on one of my recent shifts, I ended up, with my two and half-plus years experience, being the most experienced nurse on my side of the ER. Scary, man. There were two floats and two people out of training less than 3 or 4 months.
I took over for one of the newly-minted ER types and report went something like this:
Yes, I have this type 1 diabetic patient whose blood sugar was "HI" in triage. She's breathing really fast and kinda pasty-looking. She was scheduled to go in to talk to a nurse today to have some of her questions about her pump answered since it doesn't seem to be working right, but woke up sick like this, so decided to come in. I have the number to the same diabetic educator, who just happens to be in the hospital today. I think you should call to have her come down and help the patient with her pump since she was worried about missing the appointment, happened to have all her pump stuff with her and is here anyway. She hasn't been seen by the doctor yet, but I'm friends with the diabetic educator from the floor, and I know she'll come down.
Meanwhile, I'm standing there dumbfounded. "Uh, you did what? This patient is probably in DKA. Is she lined? Does she have fluid going? Any signs of infection?"
No, I was working on this first. I thought I'd do something nice for the patient. Maybe you don't think it's nice, but I do! I can't help it, I think I'm still a floor nurse hahah.
So she gets offended at me for having the balls to mention that is not the job of the ER nurse, especially when it involves ignoring an actual medical emergency that's like bitch-smacking you across the face while saying "yo, look at me, I'm trying to kill your patient while you're on the phone".
Whatever, I go in there, watch the patient breathe really fast, put her on the monitor (hm, sinus tach at 145, thanks for mentioning that), draw 50 million tubes of blood, hang 2 liters of fluids, one liter each going into my newly-started #18 IVs (on the same arm so the other arm is free for the frequent lab draws), get the aide to throw in a cath and send a urine, and go tell the doctor to get his ass in there for the love of Jesus.
In the ER, we don't do diabetic educators, we don't do wound care consults (unless someone's colostomy bag explodes, then, by all means, please come down), we save lives. If you're not interested in telling patients that their relatively unimportant requests are going to have to wait or be done on their own time, you are not ready for this job.
Tuesday, September 9, 2008
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15 comments:
Holy crap. Did the doc even see the patient before you went in and started working on her? I hope he or she was not more concerned about getting the insulin pump educator down there!
The nurse had like basically just come out of the room after this insulin pump discussion and the patient was in the rack to be seen...
The total time from report to the end of me emerging from the room was probably like 8 minutes. Hi, you look sick, monitor, line, fluid, line, fluid, delegate, tell doctor to see patient next.
You're such a mean nurse!
/sarcasm
Hey, now, the new nurse was just trying to be a patient advocate. Just remind her that a live patient is better than a dead one.
Part of me can't blame the floor nurse. She's trying hard, but she just hasn't been trained to think like an ED nurse.
Things like this are another example of what happens when you piss off the experienced people in emergency medicine, they leave the field, and then the "emergency" care all of the patients receive suffers.
If it wasn't for you, the insulin teaching brigade would have arrived just in time to watch the patient code.
The flip side of that coin is that if the patient did die, the hospital would have gotten some free press in the newspapers.
Awesome. Hey, on the bright side, I'll bet the diabetic coordinators were more than happy to teach her how to carb count once she got turfed over to Medicine.
Yeah, Whitecoat, the diabetic educators are at least BLS-trained, they could have done compressions. Didn't think of that.
Part of being an ER nurse is not getting sucked in to stuff like this---can you call in my script? No. Can you call and make a follow up appointment for me? No. Can you ask the doc write for refills for all my meds so I don't have to go to the clinic tomorrow? No. Can you call my boss and tell her I'm here at the ER---I've had a lot of ill calls lately and she probably won't believe me? No.
Holy cow.
Definitely unclear on the concept of emergency, and very scary!
Heck, even a floor nurse should know what to do for a "hi" reading...
Most floor nurses are better than this. I hope she is a fast learner.
I hope the analogy holds -- two weeks ago I spent 5 days in ICU, 4 of them on a vent, all of them pretty sick. The afternoon that I was moved to the floor was, to put it mildly, terrifying in its rapid descent from extreme competency regarding my medical well-being to a scary obsession with smooth sheets and how-to-work the air mattress bed. So what if my solumedrol wasn't given, despite the critical care nurse handing it over with strict instructions (I have Addison's) -- at least the floor nurse figured out that a stool softener needed to be ordered...
Kudos. I completely agree. The ER may not be warm and fuzzy. Everyone (well, not everyone) is fast and efficient. The rooms aren't designed for patient comfort. The gurneys are hard. We poke you and prep you and do all the "stuff" so the floor nurses can do the "caring, holistic" part. I don't do foot rubs or back massages, don't do bed baths, and finding you an extra pillow for behind your knees is relatively low on my priority scale. If you're trying to die, though, there's no place you'd rather be. We're here to save your ass, not kiss it.
I bow down to Erica's wisdom.
I worked 2 years on the floor before I switched to the ED.
I never had the time to do "foot rubs" or "hold a patient's hand and listen to their sad story" as a floor nurse. I had 8 patients and as many hours to take care of them. I was running my ass off from the minute I hit the floor. Given the fact that we had just 1 CNA/Tech for 36 patients, it also meant that nurses ended up doubling as CNAs when the situation arose. I sure wish I had the time to do the "holistic" part of nursing.
THAT being said - this floor nurse who floated to your unit was dumb. At the very least, I would have recognized the need for a line and labs. Believe it or not, floor nurses prioritize too - not to the same degree as ED nurses (and I speak from experience) - but any floor nurse who did what you described is dangerous --- not just in the ED but on the floors too.
^^Thanks!!
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